DRM, built on the 5Keys behavioural framework
Backed by 70+ years of expertise, our programmes help drivers reduce risk and stay in control, in any vehicle, anywhere. 5Keys Driver Risk Management is the only DRM programme built on the Smith5Keys®, the behavioural framework that has trained millions of commercial drivers including UK operators of every scale.
Inside
the Programme
A programme for fleet safety. Not a product.
Ask ten UK fleet managers what driver risk management means, and most will describe something they buy. A telematics platform. A camera system. A scorecard. That is exactly where most fleet safety programmes fail. Real Driver Risk Management is an organisational commitment that the safety of every driver is a core business value - pursued every day, in every vehicle, by every driver.
5Keys®
Training
Behind-the-wheel instruction that turns 5Keys knowledge into on-road habit.
Backed by data and guided by over 70 years of expertise, our programmes help drivers in any vehicle, anywhere, reduce risks and stay in control. We are the only Driver Risk Management company that brings you leading edge behaviour-modifying methods built on a foundation of the best in-person driver safety training in our industry: The Smith 5Keys.
Driver
Compliance
Continuous DVLA monitoring, mapped to the same behavioural language as everything else.
DVLA checks scheduled on cadence, endorsements and expiries flagged, grey fleet vehicles verified — all on the same 5Keys pathway as a telematics event. A speeding endorsement is a Leave Yourself an Out signal. Compliance data is behavioural data.
Monitoring
Data-agnostic by design. Any telematics or camera source feeds the programme.
Bring Your Data. You already capture driving data. Smith System turns it into 5 Keys insight — and closes the loop you’ve been missing. We read your existing telematics and camera data through the 5 Keys, produce a 5Keys Score for every driver, and auto-assign Skills Builder micro-lessons on the exact behaviours that need work.
Analytics
Risk concentration, intervention effectiveness, and benchmarking at fleet, division, and portfolio level.
Analytics turns the 5Keys Score from a per-driver view into a programme view. Which Keys are the most common gaps? Where is risk concentrating - by site, by route, by tenure cohort? Are interventions working?
Most fleets spread coaching resources evenly when data shows risk is concentrated in a fraction of drivers. Analytics points coaching at where it changes outcomes.
5Keys®
Score
A behaviourally-anchored composite score. Every signal maps to the specific 5Key the driver missed.
The 5Keys Driver Scorecard is the behavioural intelligence engine. Every signal — telematics, DVLA, Behind the Wheel, Skills Builder — maps to one of the five Keys. The score tells you not just that the driver is risky, but which behavioural decision is missing.
A hard-braking event most commonly indicates Get the Big Picture. The Score names that gap. It routes the driver to coaching content addressing that specific Key.
Coaching
& Reinforcement
Coaching that speaks the same 5Keys language as training. Reinforcement that makes safety identity.
In most fleets, transport managers review event lists and improvise. Different transport managers coach the same event in three different ways. Drivers receive contradictory messages.
In a 5Keys DRM programme, the Score names which Key the driver is missing. Skills Builder auto-assigns the matching microlesson. Recognition through Engage makes safe driving part of professional identity.
One programme
Three functions
Six integrated elements
Foundational
Training
Behavioural instruction that creates the baseline.
Multi-Sourced
Signals
Data from every input, mapped to one framework.
Ongoing
Improvement
Coaching and reinforcement that compound results.
